Touched by an Angel

George Zarko, aka the ""Colonel,"" sits on a park bench watching kids play war. Monica thinks her assignment is to help the elderly Army veteran find the joy of living. But Tess responds that what really needs is to be understood. She gives Monica's swing a push, and the her human form transforms into that of an 80-year old woman. Entering the retirement home where George lives, Monica meets him and Stephanie Hancock, the officious Nurse Director. Tess, the volunteer Activities Coordinator, persuades Stephanie to use pet therapy to alleviate the patient's loneliness, while George grouses to Andrew, the facility's cook, that a resident has recently died and no one seems to care. Monica inadvertently inspires the veteran to rebel by lowering the flag to half mast. Irate, Stephanie plans to kick him out of the home. But Monica intercedes on George's behalf, vowing to be responsible for him. This selfless act endears Monica to him, and Tess warns her to be wary of how close she get